Booking and makeup policy

Booking Deposits:‍ ‍

  • All bookings are non transferable and non refundable if you are not able to attend your appointment or have a change of mind. If you cancel an individual service already booked as a part of a group booking that portion of the deposit will be forfeited.

  • A deposit is required to secure all bookings. Bookings cannot be held without a deposit, deposits can be paid via bank transfer or via the website.

  • If Laura has to cancel for unforeseen reasons a full refund will be sent to the client

    Cancellations and Rescheduling:

  • Deposits are non refundable upon cancellation and or change of mind.

  • Cancellations made 24 hours or less prior to appt time will forfeit the total amount of the appointment.

  • Group booking cancellations: Cancellation of individual appointments within a group bookings/ wedding parties will have partial deposit for that individual service forfeited.

  • Rescheduling a cancelled appointment can be done at Laura’s discretion.

payments:

  • All remaining payments for makeup services are due 24 hours prior to that appointment time and date

  • Payment can be made via Bank transfer or via the website.

  • Failure to pay 24 hours prior to the appointment date and time will result in immediate cancellation of appointment and the deposit will be forfeited.

  • Payment for all brow and lash services are due upon booking via the website or bank transfer

  • Unpaid services may be directed to debt collection, clients are responsible for any additional costs the may incur.

Addition charges and Mobile fees:

  • Additional charges for tolls, parking and venue entry must be covered by the client.

  • For mobile services a base out of studio fee of $50 applies automatically this does not include the travel fee

  • Travel fee is charged at Laura’s discretion

Before and after hours appointment fee

  • Makeup appointments booked or traveling needed before 6am have an extra fee of $50

Medical conditions and allergies:

  • It is the client’s responsibility to disclose all relevant information prior to the appointment, including:
       •    Allergies or sensitivities
       •    Skin conditions

  • Failure to disclose relevant information releases Laura Sharp Makeup Artistry from liability for adverse reactions or outcomes.

  • While I take all due care, I cannot accept responsibility for allergic reactions or medical issues that may occur from the use of the makeup service, products and brow/ lash service or products.

  • Clients agree to release Laura from any claims, damages, or expenses resulting from the client’s failure to disclose medical conditions or allergies.

Client responsibility:

  • Clients are responsible for ensuring that all of the booking details are correct: Names, Contact numbers, Emails, Addresses. Laura will not be held liable for any loss of appointment that may occur due to receiving incorrect information

  • Clients must arrive to their appointment or be ready to start their appointment on time, if not the appointment may be forfeited or will have to end at allotted time frame regardless on whether the service is complete. The full service fee will still apply

Service outcome and aftercare:

  • While every effort is made to achieve your desired outcome, results will vary depending on individual skin, and conditions. We cannot guarantee identical results to reference images. Makeup longevity varies depending on individual factors including (but not limited to):
       •    Skin type
       •    Weather and environmental conditions
       •    Clothing friction
       •    Natural oils, sweating, or touching the face
       •    Aftercare

  • Laura is not responsible for the condition of makeup once the appointment is complete.

  • Once you leave appointment has finished it is your responsibility to up keep the makeup

Liability disclaimer:

  • While every care is taken, we are not liable for any indirect, incidental, or consequential loss (e.g., emotional distress, missed events, or associated costs) arising from service delays, cancellations, or dissatisfaction with styling outcomes.

Booking an appointment and paying your deposit is therefore agreeing to all of the above terms and conditions.